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146 Pine Street
Portland, ME, 04102, USA
800-338-1377
Check Availability and Make Reservation
 main hallway stairs
 

Our Policies

The West End Inn is an exclusive property where every guest's reservation is both important and special to us. Your room rate includes a full gourmet breakfast served each morning between 8am and 9:30am, use of the Inn's common areas, free WiFi internet access, flat screen TV in your room, off-street and ample, free on-street parking.

Our rooms feature either king or queen size beds and are comfortable for up to two guests. No exceptions.

Special arrangement can allow for children, please call the Inn to make those arrangements.

Check-in / Check-out
Check in is 4:00 PM - 6:00 PM. Early check-ins can sometimes be accommodated with advance notice. If you will be arriving later than 6 pm, please contact the Inn to make arrangements for self check-in.

Check-out is by 11:00 AM.

Cancellation Policy:
Due to the intimate nature of the Inn, cancellations affect us greatly. If your plans change after your reservation has been confirmed, cancellation notice is required 14* days in advance of your arrival date. Please contact the Inn by phone to avoid being charged for your reservation. Reservations cancelled with a notice of 14 days or less prior to arrival date will be charged in full on the confirmed date of departure, unless we are able to re-book your room(s) with another party.

*For group reservations of three rooms or more, a 60 day cancellation period applies.

This policy applies to changes in arrival/departure date which results in a shorter stay. All cancellations are subject to a non-refundable $25.00 processing fee, regardless of notice or reason.

We realize that cancellations are often beyond your personal control. For this reason we recommend purchasing travel insurance for peace of mind.

For the health and safety of all guests we are a non-smoking/non E-cigarette property. A $250.00 minimum cleaning surcharge will be imposed to any room where guests have smoked/vaped with disregard for our policy. No smoking/vaping on outside decks or anywhere on the West End Inn property.

We understand accidents do happen, however, guests will be financially responsible for damage repair and any lost revenue that results from gross negligence.

We are unable to accommodate pets.

Please call the Inn for any special requests.
West End Inn   |   146 Pine Street, Portland, ME, 04102, USA   |   innkeeper@westendbb.com  |   +1-207-772-1377  800-338-1377
Property Management System by ThinkReservations